tissot4d Platform Privacy Notice

This page describes what we collect when you use tissot4d and how we keep that data protected. We operate a sportsbook and gaming platform serving users in jurisdictions where such services are permitted by local law. To provide our services—accepting deposits via DANA, e-wallet, mobile banking, local payment, and bank transfers; hosting football markets on Liga 1 and international tournaments; managing live-dealer games and slots—we collect personal information. This notice explains what we collect, how we use it, and what rights you have.

We at tissot4d take data protection seriously. Your account information, payment details, and wagering history are stored securely and accessed only by authorized personnel or automated systems. We do not sell your data to third parties for marketing purposes. We share information only when required by law or necessary to process your transactions and withdrawals.

If you have questions about how we handle your data, contact our support team. This notice applies to all users accessing tissot4d from any region, including Jakarta, Surabaya, Bandung, and Medan.

What we collect and why

We collect information in several categories. First, account registration data: your email address, username, password (encrypted), and date of birth. Second, identity verification data: government-issued ID number, full name, and address. Third, payment information: the payment methods you register (DANA, e-wallet, mobile banking, local payment, or bank account details). Fourth, transaction data: every deposit, wager, settlement, and withdrawal you make on tissot4d. Fifth, device and access data: your IP address, browser type, and login timestamps.

We collect this information to operate our platform. Account registration allows us to create your unique account and authenticate your login. Identity verification is required before we process withdrawals—this protects your account and ensures compliance with financial regulations. Payment information is necessary to process deposits and withdrawals. Transaction data allows us to maintain your account ledger, settle wagers accurately, and detect fraud. Device data helps us secure your account against unauthorized access.

How we use your data

We use your data for the following purposes:

• Account management: We maintain your account, process your deposits and withdrawals, and settle your wagers based on official match results and game outcomes.
• Fraud prevention: We analyze transaction patterns to detect suspicious activity. If we identify potential fraud, we may freeze your account pending investigation.
• Legal compliance: We retain transaction records to comply with financial regulations and anti-money-laundering requirements. We may share data with authorities if required by law.
• Platform improvement: We analyze aggregate usage data (not linked to individual users) to improve our platform's performance and user experience.
• Communication: We may contact you via email about account security, payment issues, or platform updates. We do not send marketing emails unless you opt in.

We do not use your data to make automated decisions about your account (such as automatically closing your account or restricting your access) without human review. If we suspect fraud or policy violation, we contact you to investigate before taking action.

Third-party processors and data sharing

We share your data with third parties only when necessary to provide our services. Our payment processors (online payment, e-wallet, mobile banking, local payment, and bank partners) receive your payment information to process deposits and withdrawals. These processors operate under their own privacy policies; we recommend reviewing them. Our hosting provider stores our servers and databases; your data may be stored outside Indonesia, potentially in jurisdictions with different data protection laws.

We do not share your data with marketing companies, data brokers, or advertisers. We do not sell your email address or wagering history. If we are required by law to disclose your data (for example, to law enforcement or tax authorities), we will comply with that requirement and notify you unless legally prohibited from doing so.

Cookies and tracking technologies

We use cookies to maintain your login session and remember your preferences. A session cookie stores your authentication token so you do not need to log in repeatedly. A preference cookie may store your language selection or notification settings. These cookies are essential to platform functionality; if you disable cookies, you may not be able to access your account.

We do not use cookies for tracking or profiling beyond what is necessary for platform operation. We do not use third-party analytics cookies that track your behaviour across other websites. Our cookies expire when you log out or after a set period of inactivity.

Your rights and data access

You have the right to correct inaccurate data. If your registered name or address is incorrect, you can update it through your account settings. For identity verification data, contact support to request corrections.

You have the right to request deletion of your account and associated data. We will delete your account and personal information, except for transaction records which we must retain for financial compliance (typically seven years). After deletion, you cannot recover your account or access your wagering history.

You have the right to object to data processing. If you believe we are processing your data unlawfully, you can contact our support team or file a complaint with your local data protection authority.

How long we keep your data

We retain your account information and transaction records for as long as your account is active. If you close your account, we retain transaction data for seven years to comply with financial regulations. After seven years, we delete transaction records unless we are required by law to retain them longer.

Identity verification documents (ID copies, address proofs) are retained for the duration of your account plus three years after closure. Payment information is deleted when you remove a payment method from your account, except for records necessary for transaction reconciliation.

Device and access logs (IP addresses, login timestamps) are retained for 90 days. After 90 days, we delete these logs unless they are relevant to an ongoing investigation or dispute.

How we protect your data

We use industry-standard security measures to protect your data. Your password is encrypted using strong algorithms; we do not store your password in plain text. Payment information is encrypted during transmission and storage. Our servers use firewalls and access controls to prevent unauthorized access. We conduct regular security audits and penetration testing to identify vulnerabilities.

However, no security system is perfect. We cannot guarantee absolute protection against all attacks or breaches. If we discover a data breach affecting your account, we will notify you within 30 days and provide guidance on steps you should take.

Contact us and file complaints

If you have questions about this privacy notice or how we handle your data, contact our support team through the form on our platform. We respond to privacy inquiries within 14 days.

If you believe we are violating your privacy rights, you can file a complaint with us first. If we do not resolve your concern, you have the right to file a complaint with your local data protection authority or regulatory body.

This privacy notice may be updated periodically. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of tissot4d after changes indicates your acceptance of the updated notice.